Types of Information We Collect
When you register and use the 40100 platform, we collect several categories of information to ensure a safe, smooth, and personalised experience. This data collection is carried out transparently and responsibly.
Account Information: During registration, we collect your full name, email address, phone number, date of birth, and login credentials. This information is required to verify your identity and manage your account on the 40100 platform.
Payment & Transaction Information: To process deposits and withdrawals in MYR, we retain information related to the payment methods you use, including your bank name, last digits of your account number, and transaction records. Credit or debit card details are not stored directly by the platform.
Device & Browser Information: We collect technical data such as IP address, device type, operating system, browser type, screen resolution, and time zone. This data helps us detect unauthorised access and optimise how the platform displays on your device.
Usage Data: We record usage activity such as pages visited, games played, bets placed, session duration, and in-account actions. This data is used to improve our services and ensure account security.
How Your Data Is Used
Every piece of information collected by 40100 has a clear and legitimate purpose. We do not use your data for any purpose beyond the scope outlined in this Privacy Policy.
- Account management: Allowing you to log in, manage your profile, change your password, and access your transaction history.
- Transaction processing: Securely and accurately processing MYR deposits and withdrawals.
- Platform security: Detecting and preventing fraud, unauthorised access, and security breaches.
- Customer support: Helping our support team understand and resolve any issues you encounter more quickly.
- Legal compliance: Complying with all applicable laws and regulations governing platform operations in Malaysia.
- Service improvement: Analysing usage patterns to improve platform features, performance, and the overall user experience.
- Communications: Sending account-related notifications, security updates, and relevant promotional information, provided you have consented to receive them.
Use of Cookies and Tracking Technologies
The 40100 platform uses cookies and similar tracking technologies to enhance website functionality and security. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies: session cookies that are deleted once you close your browser, persistent cookies stored for a set period to remember your preferences, and security cookies to verify login sessions and prevent fraud.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality and your login experience.
We do not use third-party cookies for advertising purposes without your explicit consent.
Our Data Storage & Security Measures
40100 employs a range of robust technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.
All data transmitted between your device and our servers is protected using industry-standard SSL/TLS encryption. Account passwords are stored in an irreversible hashed format. Sensitive payment information is processed through secure channels that comply with relevant security standards.
User data is stored on servers located in secure facilities with strict physical and digital access controls. Only authorised personnel are permitted to access personal data, and only for legitimate service purposes.
Data retention periods vary depending on the type of information and applicable legal requirements. Active account data is retained for as long as the account remains open. After an account is closed, certain data may be kept for the minimum period required under Malaysian law before being securely deleted.
Data Sharing & User Rights
Third-Party Sharing
40100 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. Your data may be shared only in the following circumstances:
- With approved payment service providers to process your MYR transactions.
- With relevant authorities when required by law or court order.
- With technical partners providing platform infrastructure, subject to strict confidentiality agreements.
User Rights Over Personal Data
As a 40100 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold in relation to your account.
- Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: You may request the deletion of your personal data, subject to any applicable legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
To exercise any of these rights, please contact our support team by email: [email protected]
Policy Changes and How to Contact Us
40100 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, technological developments, or changes in platform operations. Users will be notified of any significant changes via in-account notifications or email at least seven days before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the 40100 platform after any changes to the Privacy Policy take effect will be considered acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to our team:
- Email: [email protected]
- Response time: within 3 business days
- Supported languages: Bahasa Melayu and English
This Privacy Policy was last updated: 1 January 2026.
Still Have Questions About Your Privacy?
The 40100 support team is here to help you understand how your data is managed. Contact us or visit our FAQ page for more information.